Privacy Policy For Gleam & Gloss Auto Spa
At Gleam & Gloss Auto Spa, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive services.
1. Information We Collect
We may collect various types of information, including personal data, to provide and improve our services.
- Personal Identification Information: This includes information such as your name, address, phone number, and email address, which you may provide when scheduling an appointment, making an inquiry, or signing up for our services.
- Vehicle Information: Details about your vehicle, such as make, model, year, and license plate number, which are necessary for providing our automotive care services like exterior washes, interior detailing, waxing, ceramic coating applications, tire shining, engine bay cleaning, headlight restoration, upholstery cleaning, odor removal, and paint correction.
- Payment Information: When you make a payment for our services, we collect necessary transactional information. However, we do not store full credit card details on our servers; rather, we use secure third-party payment processors.
- Usage Data: We may collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
2. How We Use Your Information
The information we collect is used for various purposes to provide and improve our services to you:
- To process your service requests and bookings.
- To provide our wide range of automotive services tailored to your vehicle's needs.
- To communicate with you regarding your appointments, services, and any inquiries.
- To improve our website, services, customer experience, and business operations.
- To send you promotional offers, newsletters, or other marketing communications that may be of interest to you, based on your preferences.
- To comply with legal obligations and resolve any disputes.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, conducting our services, or serving you, provided those parties agree to keep this information confidential. This includes payment processors and IT support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and encryption technologies for data transmission.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time where Gleam & Gloss Auto Spa relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail:
- Gleam & Gloss Auto Spa
- 315 Punggol Way, Unit 02-18
- Singapore, North East Region, 820315
- Singapore